Frequently Asked Questions

  • What is Zaya?

    Zaya Care is on a mission to make personalized health care more accessible and affordable for everyone. From healthy eating for sustainable weight loss to treating chronic disease, our registered dietitians are professionals you can trust to help you reach your specific goals through personalized nutrition counseling. 

  • What insurances are accepted through Zaya?

    Registered dietitians on Zaya are currently in-network with Aetna, Anthem, Centivo, Empire BlueCross BlueShield, Oxford Freedom, and UnitedHealthcare.

  • How much will my appointment with a Zaya registered dietitian cost?

    All registered dietitians in our network accept major insurance carriers. 90% Zaya patients pay $0 for one-on-one nutrition counseling with a board certified expert registered dietitian. To receive an accurate cost estimate for your appointment, click here.

  • How do I book an appointment?

    It’s easy! Here’s how it works: 

    1. Browse our network of registered dietitians to find the right provider for you based on your needs, preferences, and insurance. 
    2. Select the day and time most convenient for you and instantly book your video or in-person visit.
    3. Provide your insurance information to confirm your coverage and save money on your care.


    If you’d prefer to make an appointment over the phone, give us a call at (646) 443-6113 (you’ll speak to a real live person, we promise!). 

  • What is the difference between a virtual and in-person appointment?

    All of our registered dietitians offer virtual appointments to make it as easy and convenient as possible for you to get the care you need. Virtual appointments offer the same level of expert nutrition care you can expect from an in-person appointment, as you are still meeting one-on-one with your dietitian. Depending on your concerns, your provider may recommend blood tests or other evaluations that need to be done in person. If you decide to get an evaluation that requires you to be in person, your provider will work directly with you to identify the best path forward. 

  • How do I choose the right dietitian for me?

    Choosing a dietitian is like choosing any type of provider. There are some straightforward factors, like availability and insurance coverage. Luckily, our portal makes it easy to find providers that match your insurance coverage and view who has upcoming availability that matches your own.

    Other factors are more personal. Each registered dietitian in our network is equipped to support your nutrition needs, but care styles and specialties may vary. Read profiles to get a sense of the provider, or you can fill out this form to book a free consultation and see if it’s the right fit for you. You can also call us at (646) 443-6113 for help. 

  • What is Zaya?

    Zaya Care enables affordable, human-centered health care by empowering registered dietitians to launch and grow thriving practices that take insurance. Zaya’s impact starts with supporting our provider network. Our dietitians are passionate about the care they provide – and we’re passionate about helping them succeed. Zaya’s technology, network model, support services, and professional community are designed to empower you to launch a thriving in-network practice, on your terms.

  • What is required to join Zaya?

    To further our mission of creating access to quality and affordable health care, all providers are credentialed through our health plan partners. Registered dietitians are required to have a CDR# and, depending on state requirements, the appropriate license as well as professional liability insurance.

  • What does it cost to join Zaya?

    $0! It’s entirely free to join and use Zaya.

  • Are there any requirements to being a Zaya provider?

    You maintain complete autonomy of how you practice. This includes seeing as many or as few in-network clients through Zaya as you wish. We do not impose minimum hour constraints or require you to see a certain number of clients. 

  • Will I be employed by Zaya?

    No – you will maintain full control over your practice while gaining the support, access and resources of Zaya’s growing network. We welcome you to see any clients you wish.

  • I’m already credentialed with an insurer. Can I still join Zaya?

    Absolutely! Everyone who joins Zaya’s network will be credentialed under Zaya’s Tax ID, regardless of their individual credential status.

  • What will I earn per session?

    During the onboarding process, providers receive full visibility into the guaranteed reimbursement per session. As a Zaya provider, you will have full payment security – Zaya provides guaranteed payments for sessions booked through  Zaya so that our providers can plan their practice growth.

  • How quickly can I start seeing insurance clients through Zaya?

    We work with our health plan partners to expedite the process. After completion of your application, you could be in-network and seeing clients within 90 days.

  • Does Zaya handle operational and administrative processes?

    We sure do! Zaya handles all credentialing, contracting and  billing (including appeals). We provide back-office support so that you can focus on care delivery.

  • How do clients find me?

    Zaya providers are featured in our searchable, online directory that makes it easier for patients to find the right care. Our goal is to help you grow your practice by accepting clients with insurance. Throughout the onboarding process, you will receive marketing support and best practices to hit the ground running.

  • Does Zaya require me to sign a non-compete?

    Nope! You maintain full control of your practice and the clients you see.